Table Of Contents
Latest update [menu]
In this release, we improved the Cloud communication layer.
Description [menu]
The Visual Support App allows support agents, experts and claim professionals to see what you see. Either by leveraging the back camera of your Android device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
• HD Audio
• Video frame rate auto adapt
• Screen sharing and co-browsing
• Live remote pointer
• 2 ways drawing and annotations
• Pause video, photos and picture saving
• Session recording
The App can access your stored data if the remote agent requests it, and only if you authorize it explicitely. The app also allows the remote agent to capture, store, process and retain photos taken during the live interactive session.
How to install Visual Support APK for Android [menu]
Download Visual Support APK file (com.sightcall.sightcall_701001007_27940873.zip) from APKPure.live, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Download Split APKs Installer (SAI)
- Download and unzip file you already downloaded (com.sightcall.sightcall_701001007_27940873.zip)
- Open Split APKs Installer and follow steps on this app.
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install Visual Support APK on Windows 7/8/10 or MAC PC? [menu]
Download Visual Support APK file(com.sightcall.sightcall_701001007_27940873.zip) from APKPure.live to your PC (ex: /Users/xxx/Downloads/(com.sightcall.sightcall_701001007_27940873.zip)), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Download and unzip file com.sightcall.sightcall_701001007_27940873.zip.
- Using ADB or Split APKs Installer same as install for Android.
Visual Support APK Pros & Cons [menu]
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
- No best performance On PC (Windows, MAC) (because it's not exists X86 variant)